CSR is defined as the integration of business operations and values, whereby the interests of all stakeholders including investors, customers, employees, the community, and the environment are reflected in the company's policies and actions.
The purpose of the policy is to make clear to all stakeholders what we mean by CSR and how we propose to work towards achieving it. The CSR policy applies throughout all the Procurement Service and governs our approach to all our activities.
We recognise that good CSR embraces all aspects of sustainable development and the way we affect people through our business operations.
We will assess which social issues are of most relevance to the contract and decide at what stage in the procurement lifecycle this social policy could most effectively and legally be included.
We shall operate in a way that safeguards against unfair business practices.
We believe that a responsible approach to developing relationships between companies and the communities they serve, global or local, is a vital part of delivering business success.
When carrying out our business, in consultation with our customers, we will determine the environmental, social, and economic issues.
Our contracts will clearly set out the agreed terms, conditions, and the basis for our relationship.
We will continually review our policies and business practices to encourage engagement with small and medium enterprises and to promote the development of the regional supply chain.
We will share and declare information on personal and corporate conflicts of interest and seek guidance from higher authority before acting.
We are committed to ensuring that our business is conducted in all respects according to rigorous ethical, professional, and legal standards.
All the laws that regulate and apply will be complied with.
We endeavour to ensure that stakeholders have confidence in the decision-making and management processes of the Procurement Service, by the conduct and professionalism of all staff. We do this by continually training and developing our staff.
All groups and individuals with whom we have a business relationship will be treated in a fair, open, and respectful manner.
Competition will be reasonable and based upon the quality, value and integrity of the products and services being supplied.
Feedback on performance will be actively sought, and we will continually review all activities to ensure best practice is always observed.
We will allow our customers and vendors to give feedback on our performance and ensure that all customer comments are analysed, responded to and where appropriate, acted upon.
An Action Plan will be developed to ensure continuous improvement is achieved.